ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Meet with relevant team members in other departments on a regular basis to evaluate workflow and progress.
• Ensure that project/department milestones/goals are met and adhering to approved budgets
• Strategize on and set up structure for annual open enrollment process.
• Lead development of open enrollment communications and education.
• Involved with annual renewal process, including but not limited to providing comprehensive financial analysis, benchmarking, and proposed recommendations for plan changes.
• Supervise and improve the client benefit menu process.
• Analyze and monitor internal processes for efficiency.
• Foster and maintain ongoing relationships with existing health plan vendors and prospective vendors.
• Provide technical expertise to internal stakeholders in the areas of benefit policy and programs.
• Manage related Employee Self Service Benefit Portal maintenance.
• Develop and provide interdepartmental trainings as they pertain to systems and updates.
• Assist sales with underwriting prospect questions and calls as related to plan details.
• Responsible for the management and administration of all employee benefit plans and wellness programs, including but not limited to medical, dental, life, disability, supplemental plans, FSA, HSA, COBRA, and 401(k).
• Work closely with benefit vendors, brokers, and consultants to ensure a high degree of customer satisfaction and superior administration.
• Develop and implement proactive communication strategies to maximize the value of benefits to the employees and the organization.
• Manage periodic audits of benefit plans and processes in order to ensure accurate and effective administration and identify opportunities for efficiencies. This includes consistent review of regulatory compliance, including but not limited to ERISA, ACA, HIPAA, FMLA, COBRA and similar federal, state and local regulations.
• Research and keep up to date on industry trends; utilize vendor admin systems to create reports and analyze utilization rates.
• Prepare, collect, and organize data for annual plan audits and reporting.

LEADERSHIP RESPONSIBILITIES:

• Frequently and effectively interacts with other key departments in the leader and mentorship capacity

COMPENTENCIES

• Fundamental understanding and experience in administration of employee benefits
• Working knowledge of compliance with ERISA, IRS laws, and current regulations pertinent to health and welfare plans
• Strong presentation skills; comfort level speaking to C-suite executives.
• Ability to effectively manage multiple priorities and projects at once.
• High level time and work management skills.
• Demonstrated experience managing vendor relationships.
• A high degree of personal integrity and maturity including the ability to manage sensitive and confidential information.
• Outstanding interpersonal and client service skills with the ability to work both independently and as part of a team.
• Strong organizational skills, attention to detail and analytical reasoning, and the ability to manage multiple processes and priorities at once.
• Ability to exercise discretion, judgment, tact and poise in handling highly sensitive and confidential information. Excellent written, verbal and interpersonal communications skills.
• Expert team player who works egoless to meet our mission:

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s degree in a related field.
• 5+ years of experience in the field of Employee Benefits, Group Insurance plans, etc.
• Experience managing employees and performance.
• Exceptional computer skills (i.e. Microsoft Office) and the ability to learn and adapt to new systems.
• PEO experience highly desirable
• Multi-state, multi-plan knowledge and experience
• Use of HRIS systems, preferably related to the PEO industry (we use PrismHR)